Platform App Payments Access Control Status Contact
CRM

Know every member

Bookings in one system, access logs in another, payments in a third — that's how member context gets lost. The GYM X CRM keeps everything about a member on one record, because it all happens on one platform — CRM and club membership management in the same place.

One record, whole story

Open a member and see everything: their bookings, their gym access history, their membership and payment activity. Because access, booking and payments all run on GYM X, the CRM isn't synced from other systems — it is the system.

Prospects, current members and ex-members all live here too, so win-back campaigns and follow-ups start from real history rather than a stale export.

  • All member info and activity in one place
  • Track prospects, current and ex-members
  • View bookings, access and membership activity
  • GDPR compliant, right-to-be-forgotten built in
GYM X CRM member list and search screen

Compliant by design

Member data is regulated data. The GYM X CRM is GDPR compliant with the right-to-be-forgotten built in — so when a deletion request lands, it's a built-in action, not a manual trawl across systems.

Frequently asked questions

What can we see against a member?

All their info and activity in one place — bookings, gym access and membership activity — alongside their contact details and status.

Does it only track current members?

No — prospects, current members and ex-members are all tracked, so sales follow-ups and win-backs have full history.

Is it GDPR compliant?

Yes. The CRM is GDPR compliant and the right-to-be-forgotten is built in.

See a member record

Book a live walkthrough and we'll show you the CRM with real activity — bookings, access and payments on one screen.